The Big Ask

Improving Student Union Communications Representation Services

What is The Big Ask?

We're asking you to help feedback to us all about your Student Union here at Heriot-Watt. Whether you love us or loathe us or are not actually sure what we do, we'd love to hear from you so we can help improve what we do for you as a student.

The Student Union is so much more than a bar and a shop, and we want to make all our students benefit from our various services.

Thank you in advance for taking the time out of your busy lives to help us, help you ;)

What's in it for me?

What, apart from that warm fuzzy feeling that you've helped us?

We know surveys are tedious, so that's why we're offering you the chance to win £200! Not only that we have 15 Amazon Gift Cards of £20 to give away.

What do we do with the results?

The results help us to gauge how successful we are being in completing our Strategic Plan. They also help us to pinpoint areas that might need more work, and areas that are doing well so we can keep doing as we are.

Most recently, your responses to surveys have led to...

Society Space

We've increased the number of rooms available to societies.

What is the SU?

We ran a campaign to help you understand everything we do!

Shop Refurb

We refurbished the shop and brought in new products ranges.

School Officers

We set up School Officer email addresses so it is easier to get in touch.


The Small Print

Winners of each prize will be randomly selected from those participants that fully complete the survey. Winners will be announced on our website and social media after the survey has closed. Survey is conducted and reported on by Why Research, an external market research company. This will help us to ensure your answers remain anonymous and provide us with a much deeper level of understanding of what you have to say. Any information you provide will only be used by Heriot-Watt University Student Union to help improve and monitor your satisfaction with our services. Why Research will not share your information or your views with anyone outside of Heriot-Watt University Student Union.  A summary of responses may be shared with partner institutions, to help us benchmark our progress against similar organisation in the sector. For further information regarding how your information will be used, please call 0131 451 5333. Why Research is governed by the Code of Conduct of the Market Research Society; if you would like to verify that they are a genuine market research company, you can call the Market Research Society’s Freephone verification service on 0800 975 9596.