Hi there!

So you want to get in touch with us? Brilliant! Hopefully you'll find the best way for you shown below:


This is the easiest way to get in touch with us - a member of the team will respond as quickly as possible.


If you need help or advice, our Advice Hub Advisors are the people to ask. Angela or Ailie will get back to you ask quickly as they can.

FB Messenger

During office hours, our team are on hand to chat to you through Messenger.

Get Social!

Find us in the usual places on social media...

Other Contacts

For specific questions you can get in touch with the relevant Officer or Staff Member - we've put some of the main contacts below:

Academic Reps and Education


Societies and Volunteering




LGBT+ Specific help

Find specific help for LGBT+ students here

Food & Drink and Events


The Shop on Campus

Call 0131 451 3476 or email Stewart.MacDonald@hw.ac.uk



find Us

What three words: ///simple.vivid.brands

Snail Mail & Phone

Write to us...

If you want to send us a letter (how retro!) our address is:

Heriot-Watt University Student Union
EH14 4AS

Call us...

Due to the current situation, we aren't able to handle phone calls to the main Student Union number at the moment. To get in touch, you're best using one of the options shown above. Sorry!

You can call us on 0131 451 5333.

To speak to the Shop directly, please call 0131 451 3476