Life isn’t always plain sailing. That’s why the Advice Hub exists.

We want you to know, we are still here for you five days a week. You can email us on with any question, big or small. If you'd rather not write down your question, just ask us for a Microsoft Teams chat.

We are here to help with absolutely anything that life may throw at you, especially in these challenging times; whether you need help filling out a mitigating circumstances form, need advice about housing, have concerns about your studies, or even just need someone to chat to. Ailie and Angela, our wonderful advisors, will always give the best confidential help possible, and if there’s something they can’t help you with, they’ll direct you to an expert.

For any other issues, check the bottom of this page for more info on


Have a Chat With Us

The Advice Hub service operates from 10:00-16:00, Monday – Friday. Email us with any question, big or small or just ask us for a Microsoft Teams chat. We aim to reply to all emails within 48 hours (excluding weekends) and can often respond faster than this. 


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