The Advice Hub

Life ring
The Advice Hub is here to help with any issues you may face during your time as a Heriot-Watt student.

If we can't help, we'll put you in touch with somebody that can.

The Advice Hub is accessible to all Heriot-Watt University students and is here to provide free, impartial and confidential advice and support. We offer advice that is independent from Heriot-Watt Uniersity. We are here to help with any problems you have during your time as a student here.
If we do not know the answer we will be able to refer you to an organisation or someone who does.


We're here to help at these times 🕐

Advice hub seats

Monday - Friday
Drop-in enquiries:              12:30pm-4pm
Appointments available: 10am-12pm

C:Card is available all day but if the "closed for a meeting" sign is on the door please call back later. 

To make an appointment 📆, please
e-mail 📧  advice.hub@hw.ac.uk 
or phone ☎️ 0131 451 4535

Jilly Morris and Ailie Robertson are your student advisors based in the Advice Hub 
and they are here to help you! 

You can contact them by e-mail at any time and you should receive a response within 48 hours, excluding weekends. You can also message us through Facebook - Advice Hub HWUnion - and Twitter -@HWUAdviceHub

Live chat - coming soon 💬

Where are we?
The Advice Hub is located in the Hugh Nisbet Building of the Edinburgh Campus. We're in between the Student Shop and the cash machine.


Crisis and emergency ⚠️

If you need help quickly and we're closed, The University has a link to external helplines you can contact. 
In an emergency (police/fire/ambulance) you should call 999.
For out of hour NHS services contact NHS 24 on 111.
If you're on campus you can contact Security by calling extension 2222 from any internal telephone or a RED emergency phone. 


OPEN UNTIL 12am

We're open

Monday - Friday

Drop-in enquiries:              12:30pm-4pm
Appointments available: 10am-12pm

C:Card is available all day but if the "closed for a meeting" sign is on the door please call back later. 

To make an appointment 📆, please 
e-mail 📧  advice.hub@hw.ac.uk 
or phone ☎️ 0131 451 4535