The Heriot Watt Students’ Union Competency Framework sets out the expectations around the behaviours that we want to see from everyone who works here and it also brings them to life with clear examples. They can be used to identify what you do well and where you can strive to do better, which will lead to a better experience for staff and for members.
Accountability
Takes personal responsibility for the part they play in our students’ union, its mission and values, the student body and wider society
Student Focus
Keeps the needs of students at the heart of activities
Personal Effectiveness
Consistently role models high standards and good practice
Inclusivity
Applies an understanding of equality and diversity to strengthen positive engagement in all our students’ unions activities and services
Results Focused
Maintains commitment to targets and results, striving consistently to achieve them
Communications
Helps to provide clear, consistent and appropriate messages at all levels of our Students’ Union and beyond
Political Awareness
Applies an appreciation of the political environment in which our Students’ Union operates
Motivational Leadership
Role Specific - for Managers only
Actively leads, establishes expectations, accountabilities, purpose and vision, creating an environment where others can achieve optimal performance.