Bar Staff

Job Description: Bar Staff will work as a team member to assist the management in achieving and exceeding customer for the bar operation in line with the Vision & Values. The post holder will be trained to be multi-skilled in all general areas of Bar Operations and work as directed, in accordance with Bar Operations, to ensure that all key targets and service quality standards set are implemented in order to develop trade levels to maximum potential.

Reporting to: Traded Services Manager

Functional Relationships: Students, Student Union, University Staff Members, Visitors and Suppliers.

Principal Duties of Post:

• Be a champion of excellent customer service in your area
• Prepare and serve drinks to required standard and in line with Health & Safety standards and legislation
• Conform to bar operations procedures and make recommendations for change when appropriate
• Contribute as a team member to ideas in relation to operational efficiency and service standards and make recommendations
• Carry out any cleaning as directed front and back of house
• Till operation and cash handling
• Attend all relevant training 
• Assist in promotions
• Assist in relevant key events throughout the year
• Work with all team members in a fair and respectful manner in accordance with legislation and SU Policy and Procedures.
• To ensure all activities are carried out in accordance with ethically and environmentally policies of the Union.
• Any other duties, as may be reasonably required, from time to time
• Compliance with current regulations and legislation relevant to the post.

These duties are a guide to the work that the post holder will initially be required to undertake. Other duties or a change of duties may be necessary from time to time. The duties do not form part of the contract of employment. It is important to know that you will be expected to participate in any training programme considered relevant to your job and that you will be appraised during the course of your work. Staff are expected to portray a positive image, both internally and externally of the Student Union by displaying high standards of service, integrity, punctuality, politeness and professionalism.

Person Specification

	Essential	Desirable
Previous bar experience		x
Experience and understanding of the needs of Students	x
Alcohol Awareness Certificate Food hygiene certificate		x
Achieving Excellence Ability to continually deliver customer service beyond the expectations of customers and stakeholders		x
Training Ability to take responsibility for completion of essential training in connection with the position. Ability to report back on training experience in order to assist the management team with review and evaluation	x
People Ability to work as a team member Ability to share learning Ability to inspire others to achieve success for the business	x
Financial & Operational Management Ability to operate appropriate tills and electronic equipment	x
Personal Qualities including: Initiative Energy Excellent interpersonal skills Communication skills Attention to detail Tolerance for meeting deadlines	x
Commitment to equality of opportunity	x

Application Form

Click here to download the Application Form